-Determine the Level of Service You Need
Before you search for a cleaning company, decide what kind of assistance you need. Do you require a one-time cleaning before a big event, a move-in or move-out cleaning, or do you want a regular service schedule of weekly, biweekly, monthly, or bimonthly cleanings? Knowing these details before you look online or offline allows you to weed out those companies that are not able to offer what you need. news
-Know Service Options Available
Once you’ve determined what type of cleaning you want, search for companies that offer the widest variety of options. Clearing clutter is generally not in their purview, but many companies offer services such as window cleaning or floor polishing on an as-needed basis.
In this case, it may be important to make sure the crew selected is English-speaking. Communication is very important when you have detailed instructions to relay. For instance, if you have allergies and need the crew to use or to avoid certain cleaners or you have areas that require special treatment, you want to be assured that your directions are clearly understood and any questions are easily conveyed.
-Do They Have Insurance?
Make sure that the company you are considering has employees that are bonded and insured. It is also wise to determine if the company carries worker’s compensation or general liability insurance. If a house cleaner accidentally slips and falls, you want to have the peace of mind that you won’t end up in a lawsuit. Most legitimate companies possess all of these requirements.
Many people are not home when their houses are being cleaned, so keys must be given to the cleaning company to allow employees access when you are away. It is important to know how the company safeguards these keys. For example, knowing that the keys are coded instead of labeled with a name and address and that they are kept locked away when not in use is a good practice, and one that shows the company has a commitment to your security.
Finally, legitimate companies usually offer testimonials online and allow you to speak with current or past customers upon request. Speaking with existing clients is preferred, as you can get an idea of the company’s ongoing practices and policies. Most reputable house cleaners are eager to share customer feedback with potential clients with the hope of earning their business.